Privacy Policy

Last Revised: February 15, 2026

General

By using, accessing, or participating in the CivilMock.com service (the "Service"), you agree to the terms of this Privacy Policy. We reserve the right to change our Privacy Policy at any time. If changes are made, we will post a notice on the Website for at least 7 days and update the "Last Revised" date at the top of this policy. If you do not agree to this policy, you are not authorized to use the Service.

Information We Collect

When you interact with CivilMock.com, we collect two types of information: (i) information you submit and (ii) information regarding your use of the Service.

Registration Data: During sign-up, we may collect your name, mobile number and email address to map your account and provide personalized features.
Activity Data: We collect data generated through your engagement in educational activities, such as topic-based mock test results and progress tracking.
Technical Data: When you visit our website, we collect your browser type, IP address and use cookies to confirm login sessions and deliver customized information.

When visiting our website, we automatically collect your browser type and IP address from all users. We also use cookies small data files stored on your device, to track session IDs and confirm logins. You can disable cookies in browser settings, but some site features may not work.

During registration, you provide your name, mobile, email, hometown, and other details. When using our service, your profile content, activity data from learning exercises and messages to others are stored to enable personalized features and service delivery.

Use of Information Obtained by CivilMock.com

At CivilMock.com, we use the information we collect to provide a more effective, personalized preparation experience for our aspirants.

Service Notifications: We may use your contact information to send updates regarding mock test and LMS services that we believe will be valuable to your preparation.
Announcements: CivilMock.com may send service-related announcements from time to time to ensure the smooth operation of your account.
Opt-Out Policy: You can generally opt out of voluntary emails; however, CivilMock.com reserves the right to send essential notices regarding your account or technical updates even if you have opted out of promotional notifications.
Profile Management: Your profile information is primarily used so you can view and edit your progress when accessing the Service. In specific interactive modules, other users may be able to view certain parts of your profile or provide feedback through comments.
Data Analytics: We may use aggregate or anonymous data, including your Activity Data from topic-based tests, for research and analytics purposes. This data helps us improve our integrated LMS and may be shared with partners in an anonymous format to enhance our educational tools.

Users can request deletion of their data by sending an email to civilmockeditor@gmail.com

Sharing Your Personally-Identifiable Information with Third Parties

At CivilMock.com, we share your personally-identifiable information only in limited circumstances where we believe it is reasonably necessary to offer the Service, is legally required, or is permitted by you.

Service Providers: We may provide information to service providers who assist us in delivering the Service, such as hosting facilities or email update services. We implement contractual protections to limit their use of your data solely to providing services to CivilMock.com.
Mobile SDKs and Notifications: We may work with partners who use mobile SDKs (such as OneSignal) to collect information that helps us deliver personalized notifications. This may include your email address, precise location, or mobile identifiers to customize content across devices.
Legal Compliance and Protection: We may disclose information to comply with lawful requests like subpoenas or court orders. We also share information when necessary to protect our property, prevent fraud, or prevent imminent harm.
Business Transfers: If the ownership of CivilMock.com changes, your information may be transferred to the new owner, subject to the protections in this policy.

Consumer Control & Opt-Out Options

Push Notifications: You can opt out of push notifications through your device "Settings" under the "Notifications" section.
Cross-App Advertising: You can opt out of interest-based mobile advertising by adjusting the "Ads" settings on your Android or Apple device.

Analytics and Communication Services

We use third-party analytics services, such as Intercom, to understand how you use our product.

Data Processing: We provide limited information (like sign-up date, mobile number, and email) to these providers to track our relationship and improve our service.
Enhanced Experience: These services may collect publicly available contact and social information to enhance your user experience.

External Links and Third-Party Integrations

Links: CivilMock.com may contain links to other websites; we are not responsible for their privacy practices.
YouTube Integration: We use YouTube APIs to embed educational videos and show view counts. By using our Service, you agree to be bound by the YouTube Terms of Service and Google Privacy Policy.

Independent Status Disclosure

CivilMock.com is an independent Ed-Tech platform which is an unit of Nandhan Metaphors. We are involved in offering exam preparation services. We categorically state that we do not represent any Central or State Government department, nor are we affiliated with any other private organizations.